Terms & Conditions

Refunded Limited Trading as Refunded

Last updated 1 August 2022

Refunded will facilitate the supply and installation of Levno fuel monitoring sensors and along with Refunded's software, enable you to process your own excise fuel tax refunds.

Refunded will ensure that the full amount of any refund from NZTA is paid directly into your nominated bank account.

Refunded agrees that you can cancel this arrangement at any time with 90 days written notice

You agree that these terms and conditions may change from time to time with three months’ notice.

You authorise Refunded to act as your agent with the NZTA.

You will give Refunded permission to collect and retain any relevant information from fuel suppliers.

You undertake that all information supplied to Refunded is true and correct, including any email form submitted.

You indemnify Refunded against any costs that Refunded may incur if information provided to Refunded is incorrect.

You agree to have a Levno fuel monitoring system on your tank as part of Refunded service.

You agree to Levno's terms & conditions that can be viewed here.

You agree to Refunded service at a monthly subscription fee and the connection fee plus GST as outlined in the Refunded sign up documentation.

You agree to allow Levno and Refunded to share your information to enable Levno to undertake fuel allocations, and Refunded to complete tax refunds in an efficient manner.


Payment of the Service Fees

During the agreed term, you will pay the Service Fees to Refunded each month in advance by direct debit.

If the Start Date is not the first day of a month, then the first month’s Service Fees will start on the 1st of the following month.

Refunded will not process any refunds unless service fees have been paid.

All subsequent Service Fees must be paid by the 1st of the month preceding the next month in the Term. For the avoidance of doubt, such payment will be for the period of the following calendar month. All fees and charges payable by you under this Agreement are exclusive of GST. You must pay GST (if any) to Refunded on the day it pays the fees or charges under this Agreement.

Refunded may at its discretion:

(a) charge default interest to you at an annual rate of 15%, such interest to be calculated daily from the date of the applicable invoice to and including the date of payment; and/or

(b) suspend or withhold access to the Data and the Website to you until all amounts owing to Refunded have been paid in full.


Review of Service Fees

Refunded may review the Service Fees on 90 days’ notice in writing (the end of which is a “Review Date”), provided that:

(a) the reviewed Service Fees will, in addition to being emailed to you, be published on Refunded website; and

(b) if you object to the reviewed Service Fees, you may terminate this contract by notice in writing to Refunded provided that such notice must be given at least 30 days before the Review Date (time being of the essence)


Privacy Policy

    Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy with regards to Refunded customer data:


    • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

    • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

    • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

    • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

    • We will make readily available to customers information about our policies and practices relating to the management of personal information.

     

    We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.